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    We have problems with japanese menu popup being seen on many Japanese computers..

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Q: We have problems with the japanese menu popup being seen on many Japanese computers.  It comes up with squares.
Can you advise us how we can fix that program.

A: If you are using a Japanese system then everything should render correctly.
If you are using an English system with a Japanese IME then you will need to set the font in the Tuner to one that supports the characters you require.

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